Sell
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Step
3 - Finding & Qualifying Buyers
Write
An Online "Business For Sale By Owner" Ad
That Works
Your
online business for sale by owner advertisement should be created
with two important facts in mind:
Fact
#1: The Goal For Your Advertisement Is To Attract Qualified
Buyers And Motivate Them To Request More Information
You
can't sell your business through an ad, you can only hope to
locate people who are good prospects and peak their curiosity.
Don't put unrealistic pressure on yourself trying to communicate
every single detail about the company. There isn't room
enough for that. Just tell the reader enough to get them interested
in your business and wanting to know more.
Fact
#2: Buyers don't READ online ads, they SCAN them.
The
reason buyers scan ads and don't read them is because there
are so many ads out there - no one could read them all.
The biggest business-for-sale web site - BizBuySell.com
- boasts over 48,000 active advertisements on their site.
If you open your Sunday newspaper to the "Business For
Sale" classified section, you will be faced with a sea
of tiny print.
No
way any of us will read every word.
What
we will do though, is scan the page looking for a few hot-button
words that catch our eye.
A
high quality prospect will have a general idea of the types
of businesses that appeal to him. He will have certain hot buttons
related to:
**Business
Type
**Business Location
**Price Range
When
he comes across one of his hot buttons, the buyer will then
slow down to read more details about that particular business.
While
scanning the ads the buyer is compiling a short list of businesses
with which to follow up.
It
should be your goal to get on the short-lists of high quality
buyers while simultaneously being left off the short-lists of
the unqualified tire kickers.
There
is not much you can do about the type, location and price range
of your business - they are what they are. So the key to writing
a good ad comes down to the "Description" or "Comments"
section of the ad.
The
key thing to remember when writing the the comments section
of the ad is this:
Tell
them just enough information to get them interested and wanting
to know more.
In
other words don't try to tell them every last detail about your
business. As they say in show business: always leave them
wanting more!
Simply
mention 3-5 positive elements of your business and spend 1 or
2 sentences describing them.
Some
things you may want to mention are:
-You
have a transferable lease in place with attractive rent and
an option to renew
-You
are located on the corner of a busy intersection
-You
will stay on with the business temporarily for a training period
-You
have lots of repeat customers
-You
have unique or patented products
-Sales
and profits have been increasing each year.
If
this list doesn't help stimulated ideas, than just answer this
question:
What
are the top 3 reasons someone would be lucky to own your business?
If
your business type, location and price range are of interest
to the buyer, than all you need to do is add in some interesting
and positive facts about the business and you will be on their
short list.
Things
To Avoid In Your Business For Sale By Owner Ad
Earlier,
I mentioned that while you want to be on the short list of good
prospects, you also want to stay off the list of unqualified
prospects.
There
are a lot of people with no available cash and bad credit who
think they can buy a business.
There
are also a lot of sharks out there - savvy business people who
are looking to buy a business well below it's legitimate market
value.
To
avoid getting a lot of response from the wrong people, here
are some things you DON'T want to do:
**Under
no circumstances should you ever write OBO ("Or Best Offer")
next to your asking price. It's sends a signal that you are
desperate. Every bottom feeding, low-balling, shark will come
out of the woodwork just to see if they can steal your business.
**If
you include a reason for selling, make sure it's a positive
one such as retirement or to pursue other business opportunities.
Every buyer will want to know why you are selling. But now is
not the time to let them know you are under the gun due to divorce
or illness. It has the same effect as writing "Or Best
Offer"
**Don't
over hype the business. There is no reason to use phrases like:
"THIS PLACE IS A GOLD MINE!!!!"
"THE SKY IS THE LIMIT!!!!!!!"
"OWNER HAS BRAIN DAMAGE! .... IT'S A STEAL AT TWICE THIS
PRICE!!!!!!!!!!!
When
a high quality prospect reads this, he just moves on to the
next ad. If the business was really solid, the seller would
not have to resort to these sorts of statements.
Examples
Of Good Business For Sale Ads
Below
are four examples of effective for sale by owner ads that were
placed on TheBizSeller.com along with some commentary
about what is good (and in a few instances, what can be improved)
about each of the ads.
Profile#
4365
Retail
Furniture & Design Accessories
Location:
British Columbia
Gross: $1,350,000 Net:
$150,000
Selling Price: $150,000 + stock, leaseholds
Years Established: 17 #
Of Employees: 4
Terms: Negotiable
Comments: High traffic location between a Wal-mart
and a shopping mall with excellent lease . Boutique designer
style store promoting quality with solid wood and real leather
furniture, designer accessories and bedding. Easy operation
with trained staff & point of sale computer inventory system.
Large positive cash flow with protected product lines and
established accounts. Established, loyal clientele creates
lots of repeat buyers and referrals. Live and raise your family
in a friendly tourism area. We are located in the foothills
of the Rockies. The town is a crime free, recreation town
with great schools and facilities. Owner is retiring after
developing a successful respected business over the last 25
years.
Comments:
*
All the information in the "Comments"
section is positive and informative without being too long
winded. This is a great example of giving people just enough
information to get them interested and wanting to know more.
*This
business is located in small town in a relatively rural area
so the owner has included a few sentences about the town and
the lifestyle since it is possible the new owner will have
to relocate.
*The
owner has kept the location very general in order to protect
his confidentiality. A buyer who is interested, but wants
to know specifically where in British Columbia the business
is located, would now have one more reason to respond to the
ad.
Profile#
3085
Full
Service Hair Salon
Location:
South Florida
Gross: $123,715 YTD
Price: $35,000
Years Established: 11
# Of Employees: 8
Terms: Negotiable
Comments: Growing downtown location, plenty
of parking. Long term lease in place. 4 stylists have been
with salon for more that 7 years. Two Educators in the beauty
industry on staff. Training, and consulting available; motivated
current owner-stylist willing to stay with salon after sale.
Comments
*Here
the owner has written a little shorter ad than the previous
example but there is still a lot of positive items mentioned.
Also, the sentences are short and to the point - remember
viewers are scanning, not actually reading, so short sentences
and phrases work best.
*With
8 employees, the owner wants the sale to remain a secret for
as long as possible and so she has given just a general idea
of the location.
*One
very unique attribute is mentioned:
"motivated current owner-stylist willing to stay with
salon after sale".
If
it is your desire to stay on as an employee after the sale,
I highly recommend you mention that in the ad. Many buyers
will love the fact that you would be available to them on
an ongoing basis. Other buyers will want to do things their
own unique way and would be very uncomfortable with the previous
owner staying on permanently. In either case, it's best to
let them know up front if you want to stay on as employee.
Profile#
5096
Coffee
Shop / Cafe
Location:
Bennington,Vermont
Gross: $260,000 Net:
$45,000 Price: $132,500
Years Established: 3 #
Of Employees: 8
Terms: 50% down, balance @ Prime plus 1% for 4 years
Comments: Great turn key cafe with an existing
client base that has consistently increased over time. Everything
is in place to take over and take what has already been established
and make it grow even more. We provide specialty coffee drinks,
breakfast all day, hot and cold lunch items, salads, homemade
soups, desserts in a great atmosphere which brings people
back time and time again.
Comments
*This
owner wasn't as concerned with confidentiality so he included
the town's name.
*This
owner has given specifics about the financing he is willing
to offer. I recommend that you not lock yourself in to specifics
and instead just say "Negotiable". But this owner
is willing to offer very attractive terms and decided to let
people know about it up front in the hopes of generating more
response. If you are unwilling to offer any type of financing,
that should definitely be in your ad - it's best to let them
know as soon as possible that they must find their own financing
Profile#
3244
Archiving
& Management Of Files And Documents
Location:
Connecticut
Gross: $250,000 Net:
30% Price: Negotiable
Years Established: 17 #
Of Employees: 6
Terms: Negotiable
Comments: Business has been growing at the rate
of 30% per year for the last six years. Business is available
with or without the real estate consisting of a 40,000 sq.
ft. warehouse on 2.2 acres. Self storage is also a separate
part of this operation and can be available with the file
records operation. Market potential is unlimited. Provide
services for all businesses and professionals such as doctors,
lawyers, hospitals, schools, banks, manufacturers, etc. Many
expansion possibilities. All documents are bar coded and managed
via professional software. Transitional support available
and key personal willing to remain permanently
Comments
*This
owner has included some very positive information such as,
"growing at the rate of 30% per year." One of the
most attractive things you can say about a business is that
it's growing. He also mentions, "key personnel willing
to remain permanently " If your employees know about
the sale and are willing to stay on after the sale, you definitely
want to mention that in your ad.
*
There is one flaw in this ad. The owner has listed the price
as "Negotiable". You should have a idea of what
your business is worth and should ask for that amount. Certainly
you will have to do some negotiating but by listing the price
as "Negotiable" you encourage people to low-ball
you. Also, including a price will eliminate all those people
who are not close to your price range
Effectively
Handling Buyer Responses
Once
your ad is up and generating responses, you will need some
way to have buyers contact you while maintaining your confidentiality
and not interrupting your busy day.
First
of all, you need to decide how you want buyers to contact
you. I would recommend that you avoid putting your e-mail
address in the ad as the method of contact. Doing so will
result in you receiving a lot of anonymous requests for more
information.
This
e-mail is typical of the responses you may get:
Hi:
I
need a lot more information on your business. Please send
me tax returns and Audited Financial Statements for the last
three years as well as your current inventory and a detailed
analysis of industry trends.
Thank
you,
Bob
I'll
admit, this is a little bit of an exaggeration ......... they
almost never say please or thank you!
If
you use a service other than TheBizSeller.com to advertise
your business by owner, I suggest you include a phone number
not connected to your business. Prospects can talk to you
if you are available or leave you a message and you can call
them back.
No
matter how well your write your ad you will get some responses
from unqualified prospects as well as business brokers and
possibly even your competitors. By talking to the prospect
on the phone, you have a chance to size them up not just based
on what they say but how they say it.
In
one good phone conversation you can often accomplish more
than with 10 e-mails going back and forth between you and
the anonymous prospect. And if the conversation goes well,
you can move right on to the next step and send them a confidentiality
agreement.
Side
Bar
If
you use TheBizSeller.com we can help solve the problem of
wasting time on unqualified prospects (and a slew of business
brokers who just want you to list with them). We require all
buyers to complete a Business Buyer Registration form (Click
here to view the form) where we collect not just their
full name, phone number and e-mail address but also their
amount of available cash, their time frame for buying, the
geographical location the business must be within, as well
as some basic information on their business background.
Of
course, this is just a preliminary prescreening, but you would
be amazed at how well this simple form separates business
professionals with the ability to buy from the pretenders.
You see the person with the experience and know-how you are
looking for understands how important it is for you to protect
your confidentiality and prescreen buyers. They happily cooperate.
But the inexperienced prospect with no cash or credit history
almost never cooperates and therefore never wastes your time.
Summary:
-Your
"Business For Sale By Owner" ad should be short,
to the point and always positive.
-It should include a selling price and 4-6 highlights of the
business.
-If
confidentiality is a concern, don't be too specific about
location
-If
you are willing to offer seller financing, this fact should
be in the ad. But we suggest that instead of listing specific
cash down and interest rate, that you just say "Negotiable".
-An
e-mail address is not the best method of contact, a phone
number is better. But the best system is one like we use at
TheBizSeller.com
that allows you to collect information about the buyer up
front without compromising your confidentiality.
Whatever
method you use, it is now time to discuss in more detail,
how to handle that initial contact with the buyer once they
respond to your ad. How do you determine if they are qualified?
Exactly what should you ask them? How much information should
you divulge?
Sell
Your Business Tips, Hints & Techniques:
Enter
your name & e-mail address below and each week I'll send
you detailed tips, facts, resources & ideas you can use
right away to help sell your business faster and for more
money.
NEXT: Pre-qualify
the buyer & move the sale along to the next step
The
Six Steps To Selling Your Business
Step
1 - Preparation Step
2 - Valuation Step
3 - Finding Buyers
Step 4 - Structure The
Sale Step 5 - Due
Diligence Step 6 - Closing
Sell
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